Penny Farrelly, BACP

Penny Farrelly offers a calm, patient approach for people who are finding life difficult. She keeps conversations straightforward and focuses on what matters to the person in front of her. Penny aims to create a warm, non-judgemental space and works at a pace that feels right for each individual.

She practices client-centred therapy, which means she centres sessions on the client's own experience and choices. Sessions are conversational and guided by what the client wants to talk through. Penny believes people have strengths they can use to move forward and she helps them notice and build on those strengths.

Penny has four years of professional counselling experience and is a member of the British Association for Counselling and Psychotherapy, BACP. She has worked with people on stress, anxiety, low self-esteem, motivation, career concerns and depression, among other issues.

Her wider interests include supporting people through grief, trauma and abuse, addiction, ADHD, compassion fatigue and issues linked to adoption and foster care. She also lists ageing and geriatric issues as an area of focus and can help when life changes bring new challenges.

Penny aims to be straightforward and approachable in sessions. She invites people to take the first step and to talk about what they want to change or understand. If someone prefers a gentle, listening-led approach, her style is built around that.

How client-centred work fits with online counselling

Penny uses client-centred therapy, which centres sessions on the client's own experience and choices. In practice this means the counsellor listens closely, reflects back what is said and follows the client’s agenda. This approach suits people who want a listening-led space to make sense of feelings and decisions.

Client-centred work is often gentle and paced to the individual, making it helpful for issues such as anxiety, low self-esteem, grief and life changes. It supports people who wish to explore their feelings and build on their own strengths rather than follow a prescriptive programme.

Choosing the right approach is part of the journey. Penny will work with each person to decide how to shape sessions based on goals, preferences and what feels most helpful. That collaborative process can include checking in about how sessions are going and adjusting the style or focus over time.

Practical benefits of online therapy include fitting sessions around daily life, reducing travel time and allowing easier access from different locations. If you want to arrange online work, confirm the available session formats before booking so you know what to expect. Registered or accredited professionals can use online work to provide regular support while adapting to each person's needs.