Susan Pollard, NCPS

Susan Pollard is a registered therapeutic counsellor who has practised since 2014 and holds the NCPS credential. She focuses on helping people who are feeling overwhelmed by stress, anxiety, depression and life changes. Her work also covers relationship and family concerns, grief, addiction, and intimacy-related issues. She aims to create a calm, non-judgemental space where people can take the first brave step toward change.

Her approach treats the person rather than a list of symptoms. Sessions are collaborative and non-directive, with the client encouraged to lead the pace and focus of the work. Susan pays attention to how past events surface in the present and how current life factors affect emotional wellbeing.

Conversations often look at core beliefs and how those ideas still fit today. She also considers external pressures such as work, culture and caregiving demands that can aggravate stress or isolation. Practical discussion and reflection are used to build clearer options for next steps.

Susan has seven years of counselling experience and uses Client-Centred Therapy alongside Mindfulness Therapy. These approaches shape how she listens and how she encourages present-moment awareness during sessions. She also works with issues common in later life, including ageing and geriatric issues and caregiver stress.

Sessions are offered in English from the United Kingdom. To begin, people use the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.

How client-centred and mindfulness approaches work online

Client-Centred Therapy is all about listening and creating space for the client to lead. The therapist reflects what she hears, helps clarify choices and supports the person's own solutions. This approach is useful for people dealing with relationship issues, low self-esteem and major life changes.

Mindfulness Therapy encourages paying attention to the present moment in a kind, curious way. It can help reduce anxiety, manage strong emotions and improve day-to-day coping by building simple awareness skills that are practised during sessions and between meetings.

Finding the right approach is part of the work. The therapist will talk with the client about needs, goals and preferences, and together they will choose how to proceed. That collaborative process makes it easier to adapt techniques from both Client-Centred and Mindfulness approaches where they fit best.

If you are considering online therapy, check which session formats are currently offered before booking, as formats were not specified in the biography. Online sessions can make it easier to fit therapy into a busy life, allow shorter check-ins when needed, or remove travel time so people can attend from their everyday routines. Registered or accredited professionals can help people carry therapeutic work into practical changes at home and at work.