Charlotte Yau, BACP

Charlotte Yau is a counsellor who helps people facing stress, anxiety, grief and major life changes. She works with clients dealing with low mood, identity struggles, parenting strain, caregiving pressure and the emotional impact of illness or loss. Charlotte uses a warm, compassionate style and aims to help people feel heard and steadier in daily life.

She offers a space to reflect on difficult memories and to rebuild a sense of self and balance. Sessions focus on practical tools for coping, clearer ways to communicate, and slower work on painful memories when someone is ready. The approach is collaborative and paced to each person’s needs.

Charlotte draws on a blend of therapies to shape each person’s plan. She uses Acceptance and Commitment Therapy to help with values-based choices, Cognitive Behavioural Therapy for thoughts and behaviours, and Mindfulness to increase present-moment awareness. Dialectical Behaviour Therapy skills and client-centred listening also inform her work.

Charlotte is registered with the British Association for Counselling and Psychotherapy, BACP, and has five years of clinical experience. She practises from the United Kingdom and runs sessions in English. She does not take international clients at this time.

Work in sessions often combines talking, practical exercises and step-by-step strategies to manage symptoms. People can expect a caring, steady counsellor who focuses on clarity, coping skills and rebuilding connection to what matters.

How therapy approaches shape online work

Acceptance and Commitment Therapy helps people clarify what matters to them and take small steps toward those values while accepting difficult feelings. It is useful for anxiety, low mood and life changes. Cognitive Behavioural Therapy targets unhelpful thinking and behaviour patterns and offers practical exercises to reduce symptoms and improve daily routines. Mindfulness Therapy teaches simple attention and breathing practices to manage stress and stay grounded in the present.

Choosing the right approach is part of the work together. The therapist will discuss goals and preferences, try different strategies, and decide with the client what feels most helpful. This is a collaborative process that adjusts over time as needs change.

Please confirm current session options before booking, as formats are not specified here. Online sessions can make it easier to fit therapy into a busy week, reduce travel time and allow shorter check-ins when needed. They also let people join from wherever they are in the UK and can accommodate quieter surroundings or times that suit work and caregiving duties.