Madeleine Heffernan, BACP

Madeleine Heffernan is a counsellor based in the United Kingdom who helps people facing stress, anxiety, depression, grief, relationship and family difficulties, and many related concerns. She also works with issues such as trauma and abuse, addictions, intimacy and body image, ADHD, caregiver strain, chronic illness, and ageing and geriatric issues. Madeleine uses a range of approaches and adapts her way of working to each person’s needs.

Her style is practical and collaborative. Sessions include listening and exploring the life story, and looking at how past experiences shape current feelings and behaviours. Cognitive Behavioural Therapy methods are used to spot unhelpful thoughts and patterns, while psychodynamic ideas help make sense of deeper themes. Tasks or observations to try between sessions are offered if a client wants them.

Madeleine also draws on emotionally focused ideas to look at relationship dynamics and on mindfulness and compassion-focused ways to build a kinder inner voice. She aims to help people notice small changes that ease distress and improve daily life. Her approach balances understanding with steps you can try straight away.

She has eight years of experience and is a member of the British Association for Counselling and Psychotherapy, BACP. Sessions are held at set times during the week and messaging contact is available within specified hours. Before booking, check the current session options and times to make sure they fit your needs.

How Madeleine uses therapy approaches online

Madeleine draws on Attachment-Based Therapy to look at how early relationships shape current patterns. This approach focuses on feelings in relationships and helps people notice and change repetitive ways of relating. Cognitive Behavioural Therapy, or CBT, is used to identify unhelpful thoughts and behaviours and to try practical steps that reduce anxiety or low mood. These steps can be simple tasks to practise between sessions and help people notice change.

Finding the right approach is part of the work. Madeleine will discuss your needs, goals and preferences and together you will choose which methods to use. The process is collaborative so the style and pace can change as your needs evolve.

Please confirm which session formats are currently offered before booking, as formats are set by the therapist. Online therapy can make it easier to fit appointments into a busy week, allow quicker check-ins or shorter sessions when needed, and reduce travel time. It also means you can continue therapeutic work from different locations when that helps you keep continuity of care.