Natalia Potapovska, ACA

Natalia Potapovska is an ACA counsellor with nine years of clinical experience. She focuses on everyday problems like stress, anxiety, relationships and self-esteem, and she helps people manage major life changes. Her direct style aims to make the first steps feel easier for someone nervous about starting therapy.

Natalia works in a conversational and non-judgemental way so people can talk about what matters most. She listens closely to each person’s story and reflects back what she hears to help clarify thoughts and feelings. Sessions are practical and aimed at small, achievable steps that build confidence over time.

Her background includes supporting people through family conflict, separation and blended family challenges. She also works with issues linked to adoption and foster care, attachment patterns, and fatherhood questions. Natalia offers help for those coping with long-term illness, cancer, chronic pain and the stresses these bring.

Because Natalia speaks English, Russian and Ukrainian, she can adapt conversations to suit different cultural needs and communication styles. She encourages people to bring what they already know about themselves into sessions and uses that as a starting point for change.

Natalia aims to create a calm space where honest conversation leads to clearer choices. She helps people set goals, try new approaches and notice progress, even when change feels slow. Taking that initial step to sign up is recognised as an achievement in itself.

How her approaches translate to online work

Client-Centred Therapy focuses on listening and understanding the person's perspective, helping people feel heard and make their own choices; this is useful for anxiety, self-esteem and relationship concerns. Narrative Therapy helps separate a person from their problem by looking at the stories they tell about their life, which can be helpful for family issues, identity questions and major life changes. Solution-Focused Therapy concentrates on small, practical steps and building on what already works, so it suits people who want clear, achievable goals and quick strategies.

Choosing the right approach is part of the work together. The therapist will discuss goals and preferences and try methods that fit the individual's needs. Decisions about which approach to use happen collaboratively and can change as progress is made.

Please confirm current session options before booking because formats are not listed in the biography. Online therapy can make it easier to fit sessions into a busy week, reduce travel time and allow shorter check-ins when needed. It can also help people maintain continuity of care during life transitions and when juggling work, health appointments or family commitments.