Robert Marshall, BACP

Robert Marshall is a counsellor who helps people facing stress, anxiety, addiction, depression and grief. He works with a wide range of life issues including relationship strain, parenting pressures, sleep and eating problems, and challenges linked to ageing and caregiving. He uses everyday language and straightforward support to make talking about hard things easier.

He trained as a Qualified Person Centred Counsellor and holds BACP registration. Robert also draws on cognitive behavioural ideas and motivational interviewing from voluntary work with a local alcohol service. That mix lets him balance listening with practical tools when they are useful.

Sessions focus on understanding feelings and the events behind them. He encourages people to speak openly about painful topics such as trauma, shame, or isolation, and he offers calm, non-judgemental responses. Practical steps and small experiments outside sessions are used when a client wants them.

Robert describes his style as down-to-earth and compassionate. He emphasises empathy and straightforward conversation rather than clinical jargon. He also speaks from personal experience of recovery from addiction and depression, which informs his work without defining it.

People who want a warm, steady counsellor who listens and helps map out next steps may find his approach helpful. If you need help sorting emotions, coping with change, or managing stress related to ageing or caregiving, he can be a collaborator in that process.

How these approaches translate to online work

Client-Centred Therapy is about building trust through active listening and empathy; online sessions give space for calm conversation and emotional reflection. Cognitive Behavioural Therapy, or CBT, focuses on identifying thoughts and behaviours that keep problems going and trying small practical experiments to change them; it can help with anxiety, low mood and sleep difficulties.

Choosing the right approach is part of the work. The therapist will talk with each person about what feels most useful and adapt methods to the individual's goals and preferences. That means sessions are a collaboration rather than a fixed programme.

The therapist's biography does not list specific online formats, so confirm available session types before booking. In general, online therapy can make it easier to fit counselling into a working day, cut travel time, and allow for shorter check-ins when needed. It also lets people continue work when relocating or living abroad, and supports ongoing momentum between face-to-face appointments when those are used by registered or accredited professionals.