Sarah Heyn, LCSW

Sarah Heyn is a licensed clinical social worker (LCSW) based in Wisconsin. She brings eight years of clinical experience in community and private settings and has worked in hospital internship roles as well. Sarah focuses on common life challenges like anxiety, depression, stress, relationship and parenting concerns, and issues related to ADHD and substance use. She uses a strengths-based, client-centered approach and treats people as the experts in their lives. In sessions she guides clients to pair their personal strengths with practical tools from therapies such as cognitive behavioral therapy and solution-focused methods. The work aims to produce concrete steps clients can use when stress returns. Her background includes community clinic work, a private counseling office, and graduate internships at a university hospital and a VA hospital. That mix of settings informs how she approaches both everyday struggles and more complex concerns like grief, trauma, and identity-related stress. Sessions include collaborative goal-setting and teaching skills to manage symptoms. Sarah helps people build action plans for coping with future challenges and improving relationships. She also discusses ways to advocate within legal or medical systems, though she does not write legal or medical letters. Her communication routine is straightforward: she responds to messages Monday through Friday until 2 p.m. and prioritizes messages sent in the evening or on Sunday for the next business morning. She offers live video or phone sessions on business days between 10 a.m. and 2 p.m.

How her approaches guide online therapy

Client-Centered Therapy focuses on meeting each person where they are. The therapist listens carefully and follows the client's priorities, helping people name goals and choose the pace of work. Cognitive Behavioral Therapy, or CBT, looks at patterns of thought and behavior and teaches specific skills to reduce symptoms like anxiety or low mood. Dialectical Behavior Therapy, or DBT, emphasizes building skills for emotion regulation, distress tolerance, and clearer communication, which can help with intense moods and relationship strain. Finding the right approach is part of the work together. Sarah will collaborate with clients to match methods to their needs, goals, and preferences. She may draw from different approaches over time so the plan fits the problem at hand. If you are considering online therapy, confirm the session options before booking since formats are not listed here. Online work can make it easier to fit regular sessions into a busy week and can allow shorter check-ins when needed. Some people find phone sessions need less bandwidth and can be a simpler option, while video sessions let therapists and clients use visual cues during skills training. Discussing scheduling and format is part of the initial matching and planning process, so practical adjustments can be made to fit everyday life.