Claire Austen, NCPS

Claire Austen is a counsellor who helps people facing stress, anxiety, depression and difficult life changes. She works with people dealing with relationship strain, grief, parenting pressures and issues around self-esteem. Claire draws on five years of clinical experience and aims to make first steps feel manageable for someone who is worried or unsure about therapy.

Her approach is grounded in a person-centred way of working that gives people space to talk and be heard. Claire also uses practical tools from cognitive behavioural therapy - she holds a diploma in CBT - when clients want strategies to manage thoughts and behaviours. She blends these methods with elements of attachment-focused and psychodynamic thinking to suit each person’s needs.

Sessions tend to focus on understanding what gets in the way of change and on building small, workable steps forward. Claire describes the work as collaborative: she listens, reflects, and helps people spot patterns that keep them stuck. When helpful, she will introduce exercises to handle anxiety, regulate mood, or improve communication.

Claire is registered NCPS, practises in the United Kingdom and runs sessions in English. She has experience supporting people through issues such as addiction, caregiver stress, body image, family of origin concerns and aspects of ageing and geriatric issues. Her manner is warm and non-judgemental, aiming to make therapy feel approachable.

If someone wants to explore whether she is the right counsellor, the next step is to follow the site process to match and arrange an initial appointment.

Online counselling approaches and what they offer

Claire blends a person-centred way of working with practical cognitive behavioural techniques. Person-centred therapy focuses on listening and reflecting so people can understand themselves better and make choices that feel right. It suits issues like low mood, grief and relationship stress where being heard matters.

Cognitive behavioural therapy (CBT) offers short-term, goal-focused strategies to change unhelpful thoughts and behaviours. It is useful for managing anxiety, depression and coping with life changes by teaching concrete tools such as thought records and behavioural experiments.

Finding the right approach is part of the work. Claire will talk with the person about their goals and preferences and then suggest which methods to try. That decision is a joint one and can be adjusted as therapy progresses to match what is most helpful.

Session formats are not specified in the biography, so please confirm the available online options before booking. Online work can make it easier to fit sessions around daily life, reduce travel time, and allow for shorter check-ins when needed. Registered or accredited professionals including therapists often use online appointments to help people keep continuity of care while balancing work, family or caregiving responsibilities.