Andrea Croston, BACP

Andrea Croston is a BACP counsellor who helps people facing stress, anxiety, depression, grief and a wide range of life changes. She works with issues such as addiction, trauma, self-esteem and relationship or intimacy concerns. Andrea also supports those coping with caregiving strain, chronic illness, ADHD and ageing and geriatric issues. She offers a calm, person-focused approach that centres the client’s experience.

Andrea trained to Level 4 in counselling and psychotherapy, awarded in September 2022, and she holds membership of the British Association for Counselling and Psychotherapy (BACP). Although her formal qualifications date to recent years, she has over 20 years of voluntary experience in charity settings where she listened to and assisted people through traumatic and difficult times. That background informs her practical, grounded way of working.

In sessions she draws on person-centred values alongside cognitive and emotion-focused methods. She uses tools from Acceptance and Commitment Therapy (ACT), Cognitive Behavioural Therapy (CBT) and Dialectical Behaviour Therapy (DBT) when they suit a person’s needs. Andrea aims to help people notice what matters to them and take small, manageable steps toward their goals.

Andrea describes herself as an ongoing learner. She keeps developing professionally and personally to remain helpful and responsive. She does not present herself as the expert on someone’s life - she sees clients as the experts on what hurts and what they want to change.

If a preferred appointment time is not shown she is willing to accommodate different scheduling where possible; readers should use the platform booking process to begin the match and scheduling steps.

How Andrea’s approaches guide online work

Andrea commonly blends Acceptance and Commitment Therapy and Attachment-Based thinking with a person-centred stance. ACT helps people notice difficult thoughts and feelings and then choose actions that match their values; it can be useful for anxiety, depression and life changes. Attachment-Based ideas focus on how early relationships shape how people connect now and can help with intimacy, grief and relationship worries.

Choosing a therapeutic approach is a shared task. Andrea will talk with each person about their goals and try methods that fit their needs. She gauges what helps and adapts the work as trust and clarity grow, so the direction of therapy is collaborative rather than fixed.

The therapist’s biography does not list specific online session formats, so please confirm the available options when you book. Online work can make fitting therapy into daily life easier by reducing travel, allowing shorter check-ins around a busy day, or removing the need to be on camera when that feels difficult. Registered or accredited professionals and therapists often find that shared goals and regular check-ins create progress even when sessions happen remotely.