Helen Yates, BACP

Helen Yates is a counsellor who supports people facing stress, anxiety, depression and life transitions. She works with issues such as relationship difficulties, addiction, trauma and grief, and also offers help around aging and geriatric issues. She uses a person-centred way of working and draws on other approaches to suit each person.

With five years' experience and BACP registration, Helen focuses on practical conversations. Sessions aim to help people notice their strengths, make clearer choices, and manage difficult feelings day to day. She emphasises listening and partnership rather than telling people what to do.

Her style is warm and straightforward. She invites people to talk through experiences like identity questions, eating or sleeping problems, work stress, caregiver strain and intimacy concerns. Helen also supports those dealing with long-term conditions, chronic pain, or changes that come with ageing.

Helen commonly blends person-centred work with techniques from cognitive behavioural therapy and acceptance and commitment therapy. She may use grounding and emotional regulation skills when trauma or intense emotion are present. The exact mix is shaped around each person's goals.

People getting started will be asked about what matters most to them. Helen helps build small, workable steps so change feels manageable. She encourages clients to set the pace and to keep practical, everyday needs in view.

How Helen's approaches translate to online counselling

Acceptance and Commitment Therapy (ACT) helps people notice painful thoughts and feelings without getting stuck in them and to commit to actions that reflect their values. It can be useful for anxiety, depression and life transitions. Client-Centred Therapy focuses on empathic listening and supporting the person's own insights; it helps people work through identity questions, relationship worries and grief by following their pace and priorities. Cognitive Behavioural Therapy (CBT) looks at the links between thoughts, feelings and behaviours and offers practical strategies for breaking unhelpful patterns, often helpful for anxiety, sleep issues and mood problems.

Deciding which approach to use is a collaborative process. Helen will talk with the client about their goals, preferences and what has helped in the past. Together they will try techniques and adjust the focus as needed so the approach fits day-to-day life and the issue at hand.

The practical benefits of online therapy can make it easier to fit sessions into a busy schedule, reduce travel time and allow for continuity even when life circumstances change. Because the biography does not list specific session formats, confirm current options before booking so you know how sessions are delivered. Registered or accredited professionals can help plan sessions that suit quieter surroundings, shorter check-ins during work breaks, or a step-by-step series of skills practice that fits into everyday routines.