Krystyna Jankowska, BACP

Krystyna Jankowska is a counsellor and psychotherapist who helps people recover after traumatic events. She offers support for anxiety, depression, grief and relationship strain, and works with issues such as addiction, ADHD and career change. Sessions are available in English and Polish. Krystyna uses a collaborative approach and helps people move at a pace that feels right for them.

She builds a professional relationship based on trust and clear boundaries. In sessions she looks to understand the roots of symptoms and how they affect daily life. That shared understanding guides choices about how to work together next.

Krystyna trained at the University of Greenwich and holds BACP accreditation. She explains that change can happen through short-term, solution-focused work of up to twelve sessions, or through open-ended counselling paced to a client’s readiness.

Therapy sessions aim to develop awareness and practical steps to manage symptoms. Krystyna says recovery requires the client’s agreement to work towards change, and she supports each person as they decide how quickly to move.

She currently offers sessions via an online platform and by phone depending on client preference. People interested in exploring therapy first complete a short matching questionnaire and then schedule according to the therapist’s availability.

How Krystyna’s approaches work online

Client-Centred Therapy places the person’s experience at the heart of sessions, with the counsellor following the client’s lead to build understanding and self-direction. This approach helps when someone needs a calm space to talk through feelings and make their own choices. Cognitive Behavioral Therapy, or CBT, looks at how thoughts, feelings and actions link together. It uses practical strategies to change unhelpful patterns and can help with anxiety, low mood and sleep problems. Emotionally-Focused Therapy focuses on emotions in relationships and helps people recognise and work with core feelings to improve connection and reduce distress.

Finding the right approach is part of the work. Krystyna will discuss what seems likely to help based on a person’s needs, goals and preferences. She aims to choose methods together so the plan fits what matters most to the client.

Practical benefits of online sessions include easier scheduling and fitting therapy into a busy day. Phone sessions can be useful for shorter check-ins or when internet bandwidth is limited. Because formats can change, confirm which session options are available before booking so arrangements fit your routine.